• What does SEO mean?

    SEO is an acronym for Search Engine Optimization. The process of maximizing the number of visitors to a particular website by ensuring that the site appears high on the list of results returned by a search engine.

  • How long will it take for me to see improvements in my SEO?

    This time varies, depending on how long the domain has had a website attached to it, area being optimized, and the industry that you are in.

  • Do you have stock images we can use on our website?

    Yes, we have an image library full of pictures. Ask us more about how to search for images for your new website.

  • If we want video or photos taken for our website and live in Idaho, is this a service you offer?

    Yes, we have a videographer/photographer on staff if you need professional video/photos taken. We can set up a day to shoot and edit.

  • Can I make edits to my website?

    Yes. Once your website is live you can make edits to content and images easily. Please inquire and we can provide you with training and editor login information. Keep in mind, we do offer you free unlimited content changes (text & pictures). Email us your changes or call them in.

  • Where do I go to check my atmail?


    Example: webmail.keydesignwebsites.com

    Enter your username and password which will be provided to you.

  • How do I change my atmail Password?

    Go to webmail.yourdomainnamegoeshere.com

    UNDER the login field, follow the link which will redirect you to another login page.

    You can manage your settings from there. IE change password.

  • Who is my domain name Registrar?

    Go to whois.com and insert your domain name in the search area. Click the Whois button to see your results.

    The top result will show something similar to this: The registrar is bold in this example.

    If you are unsure, please call us and we will assist you.

    Registrar: GODADDY.COM, LLC
    Sponsoring Registrar IANA ID: 146
    Whois Server: whois.godaddy.com
    Referral URL: http://www.godaddy.com
    Name Server: NS1.DREAMHOST.COM
    Name Server: NS2.DREAMHOST.COM
    Name Server: NS3.DREAMHOST.COM
    Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
    Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
    Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
    Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
    Updated Date: 29-feb-2016
    Creation Date: 07-mar-2008
    Expiration Date: 07-mar-2017

  • How long does it take for my website and email to come back up once you make DNS changes?

    Registrars tell us that it takes between 24 and 48 hours for DNS to resolve, however, it usually happens quicker than that but we have no control over how long it will take.

  • Can I use a different email provider such as Outlook?

    Yes, you can use different 3rd party email clients such as Office 365, Google Apps, Outlook. We can help you set that up.

  • What is the process for getting a new website?

    Our process starts off with signing up through one of our Sales Associates. From there you will have a meeting with our Project Manager to decide what you want on your website and discuss the design. This then moves onto design and development for build.

    After that, our SEO specialists work on the back end of your website, double checking links, keywords and XML Sitemaps.

  • What if I already have a website domain name?

    Not a problem! We can point your existing domain name to your new website.

  • Can Key Design Websites help me promote my business and website?

    Yes! It is standard for us to post a link to your website from our Facebook page, and tag your Facebook page when we complete your website. We also offer social media marketing and advertising, go to marketing and advertising.

  • What can I expect from Key Design Websites after my site is built?

    Key Design Websites has a top of the line server to ensure that your website will stay live. You can expect us to answer the phone when you call during business hours. Our SEO, design, development, tech support, billing, customer service and project management departments are ready to help with any questions or changes you may have.